Why Your Agent Needs Its Own Email Address, Not a Shared Mailbox
Shared inboxes break agent workflows in ways you won't see until production. Here's why every agent needs a dedicated, programmable email identity.
Mar 29, 20267 min read
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Articles tagged with #email-api
Shared inboxes break agent workflows in ways you won't see until production. Here's why every agent needs a dedicated, programmable email identity.
Your email API says 'delivered.' Your user says 'never got it.' The gap between those two statements is where observability should live.
Most email APIs hand off your messages to someone else's MTA. Here's why that's a problem when deliverability is now pass or fail.